Third campaign together and the numbers keep climbing. Not much else to add.

We had four days between the handset landing and the launch date. They shot, cut and delivered inside that window, and it still looked like something we'd had months to plan.

Easiest brief I've handed over all year. One conversation, then the final grade landed in my inbox.

Half the agencies we spoke to wanted to talk about mood boards. Daven asked what our margin was on the product. That's roughly when I stopped taking the other calls.

Small crew, no fuss, everything on the list by lunch. The edit came back better than what we'd storyboarded.

We'd been burned twice before, so I went in expecting to babysit the whole thing. Didn't have to once. They turned up with a shot list built around our actual sales page, and that film has been our top performing ad since March.

Came to them with half an idea and a budget that was frankly embarrassing. They made it work anyway, and we're still running the thing eight months on.

Booked them for one video. We're on our fourth now. That's the whole review.

I'll be honest, the quote made me wince at first. Then the launch video did about eight times what the last one managed and the waitlist filled over a weekend. I've stopped comparing them to other studios on price.

Packaging is a boring thing to sell and they knew it. Instead of dressing it up they filmed the people who actually use it, and our sales team has been sending that video out ever since.

They let the bikes do the talking. No gimmicks, no over-cutting. First time I have seen a brand film that looks like the thing it is selling.

They sit in our planning calls now, which was never the arrangement we agreed. Somewhere along the way they stopped feeling like a vendor.

One very long night, one film people still message me about.

My father started this shop in 1978 and I was nervous about how it would be handled. They spent a day just listening before a camera came out. The film made my mother cry, which is the only review that matters.